pk1 Privacy Policy

pk1 ("pk1," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the pk1 online casino and sports betting platform ("Platform"). This Privacy Policy describes how pk1 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.

This Privacy Policy applies to all personal data collected through the pk1 website at pk1.one, the pk1 mobile platform, and any related services, features, or communications. It should be read together with the pk1 Terms & Conditions.

By registering an account or using the pk1 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.

pk1 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data handling requirements.

pk1 collects the following categories of personal data from users of the Platform:

Identity Data:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence);
• Photograph or selfie (for identity verification purposes).

Contact Data:

• Email address;
• Mobile phone number;
• Residential address (city, province, postal code).

Financial Data:

• GCash or PayMaya account details;
• Bank account information (BPI, BDO, Metrobank, or other linked banks);
• Transaction history, including deposits, withdrawals, and wager amounts.

Technical Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and access records.

Usage Data:

• Games played, bet amounts, win/loss records;
• Platform navigation patterns and feature usage;
• Responsible gaming tool usage (deposit limits, session controls).

Communications Data:

• Records of your communications with pk1 customer support;
• Feedback, complaints, and survey responses.

pk1 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, PayMaya, and banking partners; fraud detection data from compliance service providers;
• Regulatory sources: Information shared with pk1 by PAGCOR or other regulatory authorities in connection with compliance obligations.

pk1 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your pk1 account, including verifying your identity and age (21+ requirement);
• Service delivery: To process deposits and withdrawals, provide access to games, and deliver the core features of the Platform;
• Regulatory compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), and the Data Privacy Act of 2012;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account;
• Platform improvement: To analyze usage patterns and improve the features, performance, and user experience of the Platform;
• Marketing communications: To send you promotional offers, bonuses, and updates about pk1 — only where you have provided consent or where permitted by applicable law. You may opt out of marketing communications at any time.

pk1 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and pk1 (i.e., to operate your account and deliver the Platform's services);
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR requirements and anti-money laundering obligations;
• Legitimate interests: Processing for fraud prevention, security, and Platform improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pk1 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
• Identity verification providers: KYC service providers engaged to verify your identity and age in compliance with PAGCOR requirements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulatory obligation;
• Law enforcement: Philippine law enforcement agencies, where pk1 is legally required or permitted to disclose data in connection with an investigation;
• Technology service providers: Cloud hosting, analytics, and security service providers engaged by pk1 to operate and maintain the Platform, subject to data processing agreements;
• Professional advisers: Legal, accounting, and compliance advisers, subject to professional confidentiality obligations.

pk1 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support security functions. Cookies are small text files stored on your device when you visit the Platform.

pk1 uses the following categories of cookies:

• Essential cookies: Required for the Platform to function correctly, including session management and security. These cannot be disabled;
• Functional cookies: Used to remember your preferences and settings, such as language and display options;
• Analytics cookies: Used to collect anonymized data about how users interact with the Platform, helping us improve performance and usability;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access attempts.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

pk1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations;
• Identity verification documents: Retained for the period required by PAGCOR KYC regulations, typically five (5) years from account closure;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.

When personal data is no longer required, pk1 will securely delete or anonymize it in accordance with industry-standard data destruction practices.

pk1 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pk1 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls limiting personal data access to authorized personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of the Platform;
• Multi-factor authentication options for player accounts;
• Incident response procedures for detecting and responding to data security events.

While pk1 takes data security seriously and employs industry-standard safeguards, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying pk1 immediately if you suspect unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pk1 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pk1:

• Right to be informed: The right to know what personal data pk1 collects about you and how it is used — which this Privacy Policy fulfils;
• Right of access: The right to request a copy of the personal data pk1 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to pk1's legal and regulatory retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact pk1 at [email protected]. pk1 will respond to all data rights requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

The pk1 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. pk1 does not knowingly collect personal data from individuals under the age of 21.

If pk1 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and any funds held will be dealt with in accordance with applicable regulations. If you believe a minor has registered on the pk1 Platform, please contact us immediately at [email protected].

pk1 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or technology partners operating in other jurisdictions.

Where such transfers occur, pk1 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards consistent with the Philippine Data Privacy Act of 2012.

By using the pk1 Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

pk1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, pk1 will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this Privacy Policy will be updated whenever changes are made. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how pk1 protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk1 handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Data Privacy Contact: [email protected]

pk1 aims to respond to all privacy enquiries and data rights requests within thirty (30) days of receipt. For urgent matters relating to a suspected data breach or unauthorized access to your account, please contact us immediately.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by pk1.